moa

moa Support

Suralab · [email protected]

Questions and problems go to [email protected]. We usually answer within a day. Including your iPhone model and moa's version (Settings → About) speeds things up.

Common questions

Where are my recordings?

Only on your iPhone. moa's server does not keep recordings (it only passes one along to the transcription service when live transcription was not possible). You can listen again from the meeting screen, and deleting a meeting deletes its recording.

Do I have to sign in?

No. Recording, transcription and notes work without signing in. Only a plan, online backup and connected assistants need a moa account.

How do I cancel a subscription?

On your iPhone, go to Settings → Apple Account → Subscriptions, choose moa and cancel. You keep access until the end of the current period. The app's Settings → Plan → Manage Subscription opens the same screen.

How do I delete my account and data?

In the app: Settings → Account → Delete Account. Everything on the server is deleted at once. Meetings on your iPhone go when you delete them in the app or delete the app.

How do I read my meetings in Claude or ChatGPT?

Turn on online backup in Settings, add https://mcp.moa.codes to the assistant's connector settings, then enter the six-digit code the browser shows under Settings → Connected Apps and allow it. Step by step

May I record other people?

Recording a conversation you take part in is allowed in most places, but some countries and regions require the other people's consent. Telling them first and getting their consent is the safe way.

Which languages does moa speak?

The app is in English, and in Korean on Korean iPhones. Transcription understands about 60 languages, and the notes are written in the meeting's language.

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